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SOLAR VISION - HOME AND OFFICE WINDOW FILM  
PRIVACY POLICY

1 - Introduction

At Solar Vision, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or services.

2 - Information We Collect

At Solar Vision, we are committed to protecting your privacy. During the quoting process, we may collect the following information to provide you with an accurate and personalised quote:

Contact Information:

Name:

  • To address you personally and maintain accurate records.


Email Address:

  • To send quotes, updates, and any necessary follow-up information.


Phone Number:

  • For direct communication regarding your quote and to address any questions promptly.

Property Information:

Address:

  • To assess the location for installation feasibility and to provide a precise quote.


Type of Property:

  • (e.g., residential, commercial) to tailor our solutions to your specific needs.


Specific Areas/Rooms:

  • Details about which areas or rooms require window film installation.

Window and Door Details:

Number and Type of Windows/Doors:

  • To calculate the amount of material needed and provide an accurate estimate.


Sizes of Windows/Doors:

  • Measurements to ensure correct product application and to prepare a detailed quote.


Pictures of Areas to be Covered:

  • Visual references to better understand the scope of the project and identify any potential challenges.

Customer Preferences:

Desired Benefits:

  • (e.g., heat reduction, privacy, UV protection) to recommend the best products for your needs.


Aesthetic Preferences:

  • (e.g., clear, tinted, frosted) to match your style and preferences.


Budget Range:

  • To provide options that fit within your financial plan and discuss possible financing if needed.

Additional Information:

Installation Timeline:

  • Preferred dates or deadlines to schedule the installation process efficiently.


Special Requirements:

  • Any specific needs or conditions that should be considered during installation.

3 - Use of Cookies

At Solar Vision, we use cookies to enhance your browsing experience and to provide you with personalized services. Cookies are small data files that are placed on your device when you visit our website. They help us understand how you interact with our site and enable us to improve our services. Below is a detailed explanation of how we use cookies:

Types of Cookies We Use

Essential Cookies:

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  • These cookies are necessary for the basic functionality of our website. They enable you to navigate the site and use its features, such as accessing secure areas of the website.


Performance and Analytics Cookies:

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  • We use these cookies to collect information about how visitors use our website. This data helps us understand traffic patterns and identify areas for improvement. We use Google Analytics to track and report website traffic. The information collected is aggregated and anonymised, meaning it does not identify you personally.


Advertising and Targeting Cookies:

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  • These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of our advertising campaigns. We use Google Ads and other third-party services to manage and display ads.


Functionality Cookies:

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  • Functionality cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalised features.

Managing Cookies

You can control and manage cookies in various ways. Most browsers allow you to adjust your cookie settings, including deleting cookies or blocking them entirely. However, please note that disabling cookies may affect your ability to use certain features on our website.

How We Use Cookies

Google Analytics:
 

  • We use Google Analytics to collect information about how visitors use our site. This helps us understand website traffic and usage patterns, which enables us to improve our content and user experience.
     

Google/Meta Ads:
 

  • Our use of Google/Meta Ads involves tracking conversions and serving targeted advertisements to users who have previously visited our site. This helps us deliver relevant content and measure the effectiveness of our marketing campaigns.


Google Search Console:
 

  • We use Google Search Console to monitor and maintain our site's presence in Google search results. This tool helps us understand how our site is performing in search results and identify potential issues.

Third-Party Cookies

In addition to our own cookies, we also use various third-party cookies to report usage statistics of the website and deliver advertisements on and through the website. These third-party cookies are subject to the respective privacy policies for these external services.

Consent

By using our website, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings accordingly or refrain from using our website.

4 - Data Sharing and Disclosure

We do not share or disclose any personal information collected from you with third parties, except as required by law or as necessary to provide our services. Solar Vision operates in connection with Daytona Detailing, and our data sharing practices include:

Legal Compliance:

 

  • We are required to comply with legal obligations, court orders, or government requests.


Service Providers:

 

  • We may engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your information and use it solely for the purposes specified by us.


Business Transfers:

 

  • In the event of a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.


Consent:

 

  • We may share your information with third parties if you have given us explicit consent to do so. This includes sharing your information within our group of companies, specifically between Daytona Detailing and Solar Vision, to provide you with a comprehensive range of services and offers.

5 - Data Storage and Security

Any personal information you provide is securely stored within our Microsoft 365 data directory. We implement reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction, including:

Encryption:

 

  • Data is encrypted both in transit and at rest to ensure its security.


Access Controls:

 

  • Access to your personal information is restricted to authorised personnel who need it to perform their job duties.


Regular Audits:

 

  • We conduct regular security audits and vulnerability assessments to maintain the integrity and security of our data storage systems.


Training:

 

  • Our staff are trained on data privacy and security practices to ensure your information is handled responsibly.

6 - Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. The retention periods depend on the nature of the information and the purposes for which it was processed, including:

Service Provision:

 

  • Data required to provide our services is retained for the duration of your relationship with us and for a reasonable period thereafter to address any queries or legal obligations.

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Legal Compliance:

 

  • Data may be retained for longer periods if required by law or to comply with legal obligations, resolve disputes, and enforce our agreements.

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Marketing:

 

  • Contact information used for marketing purposes is retained until you opt-out of receiving further communications.

7 - Age Restrictions and Minors

We do not knowingly collect personal information from minors without parental consent. If you are a minor (under the age of 18), please obtain parental consent before providing any personal information to us. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete such information promptly.

8 - Accessing and Updating Your Information

If you wish to access, update, or delete your personal information, please contact us directly at:

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We will respond to your request within a reasonable timeframe and take appropriate action to ensure your information is accurate and up-to-date.

9 - Marketing Consent

By providing your personal information, you consent to receive marketing communications from Solar Vision and our sister company, Daytona Detailing.

 

These communications may include information about our products, services, promotions, and events.

 

You may opt-out of these communications at any time by:

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10 - Compliance with Laws and Regulations

We strive to comply with all applicable data privacy and protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This includes ensuring your rights to:

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Access:

 

  • Request access to the personal information we hold about you.


Rectification:

 

  • Request correction of inaccurate or incomplete personal information.


Erasure:

 

  • Request deletion of your personal information under certain circumstances.


Restriction:

 

  • Request restriction of processing your personal information.


Portability:

 

  • Request transfer of your personal information to another organisation.


Objection:

 

  • Object to the processing of your personal information for specific purposes.

11 - Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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Solar Vision

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Daytona Detailing

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12 - Updates to This Policy

We may update our use of cookies from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page regularly to stay informed about our use of cookies and related technologies.

For more information about our use of cookies and how you can manage them, please contact us at:
 

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